I just ordered the mat.
Will I get confirmation of shipment?
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Hi, you should receive an order e-mail but sometimes it gets sent to junk or spam mail. We are going to ship it out tomorrow and it should only take 1 to 2 business days to reach you (weekends depends on your area). As for the delivery instruction, we ship it out through UPS and unfortunately, we cannot instruct them on what to do. But we assume there is a way UPS and other careers access to your area or know what to do. If not, please let us know and we will either hold the shipment or if you have to, cancel the order.
This mat does fold and takes about 2 business days once shipped out. Please make sure the size of the mat, as customers will have to pay for shipping costs if returned without defect.